1. Controller (Art. 4(7) GDPR)
Specialist Practice for Orthopaedics and Trauma Surgery
Dr. med. (Univ.) Aleksandar Ćoćić
Address: Pelkovenstraße 31, 80992 Munich, Germany
Phone: +49 89 1413121
Fax: +49 89 14839991
For any questions regarding data protection, you may contact us at the address above.
2. Personal Data
Personal data means any information relating to an identified or identifiable natural person. This includes, in particular, your name, address, telephone number, or email address.
We process personal data only to the extent necessary when you contact us, for example by phone, email, or via the contact form.
Your data will not be disclosed to third parties unless this is required by law or you have expressly consented.
Medical confidentiality obligations apply without limitation.
3. Data Processing When Visiting the Website
When you visit our website, your browser automatically transmits data to our server that is technically required to display the website correctly (e.g. anonymized IP address, browser type, operating system).
This data:
- is not stored in server log files
- is not analyzed
- is not merged with other data sources
The processing is technically necessary for website operation.
4. Hosting
Server location: Germany
Hosting provider: WEBGO
A data processing agreement pursuant to Art. 28 GDPR has been concluded with the hosting provider.
5. Contact by Email
If patients or interested persons contact the practice by email (e.g. to request an appointment or make an inquiry), the transmitted data (such as name, email address, phone number) is processed exclusively to handle the request.
Legal basis:
Art. 6(1)(b) GDPR (pre-contractual measures / request handling)
The data will be deleted once it is no longer required for the purpose of processing and no statutory retention obligations apply.
6. Contact Form
If you contact us via the contact form on our website, we process the following personal data:
- First name
- Last name
- Email address
- Selected service
- Message content
The transmitted data is sent by email to
orthopaedie@dr-cocic.de
and received via Microsoft Outlook.
The contact form is used solely to process inquiries and does not serve for appointment booking, medical consultation, or treatment.
Legal basis:
Art. 6(1)(b) GDPR
Your data will be deleted once the request has been fully processed and no statutory retention obligations apply.
Please note that submitting information via the contact form does not constitute medical advice and is not suitable for emergencies.
7. Cookies
This website does not use cookies for analysis or tracking purposes, except where required for the use of Google Analytics and Google Ads as described below.
8. Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics uses cookies that enable an analysis of your use of the website.
IP anonymization is activated, meaning your IP address is shortened within the EU or EEA before transmission.
Legal basis:
Art. 6(1)(a) GDPR (consent)
You may withdraw your consent at any time via the cookie settings.
9. Google Ads and Conversion Tracking
We use Google Ads to advertise our services on external websites. In this context, Google Ads Conversion Tracking is used.
If you click on a Google advertisement, a cookie is set that expires after 30 days. This cookie does not serve personal identification.
Legal basis:
Art. 6(1)(a) GDPR (consent)
10. Rights of Data Subjects
In accordance with Arts. 12–23 GDPR, you have the following rights:
- Right of access
- Right to rectification
- Right to erasure (“right to be forgotten”)
- Right to restriction of processing
- Right to data portability
- Right to object
- Right to withdraw consent at any time
11. Supervisory Authority
Bavarian State Office for Data Protection Supervision
Promenade 27
91522 Ansbach, Germany
Phone: +49 981 531300
Email: poststelle@lda.bayern.de
Website: www.lda.bayern.de
